The reviewer has provided these submissions to ABA for publication on this Website

Submissions are available in PDF format. You may need to download Acrobat from Adobe

Click for submissions from:

1. Australian Banking Industry Ombudsman

2. Australian Consumers' Association

3. Australian Competition and Consumer Commission (Brisbane office)

4. Australian Securities and Investment Commission

5. Joint Submission

Consumer Credit Legal Centre (NSW)
Consumer Credit Legal Service (VIC)
Consumer Credit Legal Service (WA)
Consumer Law Centre (VIC)
Care Financial Counselling Service
Financial Services Consumer Policy Centre

5a. Financial Services Caseworkers Survey
(to be read in conjunction with no.5 - Joint Submission)

6. Joint Submission

Consumer Credit Legal Service (VIC)
Consumer Law Centre (VIC)

7. Financial Counsellors' Association (NSW)

8. Financial Counselling Services (QLD)

9. Lending Solutions

10. National Seniors' Association

11. National Farmers' Federation

12. NSW Government

13. ANZ Banking Group

14. Commonwealth Bank of Australia

15. Westpac Banking Corporation

16. W.A Consumers Association

17. W.A Ministry of Fair Trading

18. National Australia Bank

19. W.A Municipal Association

20. Victorian Minister for Consumer Affairs

21. Minister for Financial Services and Regulation

22. Tasmanian Attorney-General and Minister for Justice and Industrial Relations

23. Australian Competition and Consumer Commission
(please see submission no. 3 from Australian Competition and Consumer - Brisbane office)

24. Supplementary submission from ANZ Banking Group

25. Australian Bankers' Association - Headline Issues Response